QUALITY & CERTIFICATIONS — HUIKANGTRADE
Quality & Certifications
Clear, honest quality checks for US retailers, brands and distributors sourcing American Mahjong sets — so you know what is checked, what happens if something is wrong, and how to ask about certification documents before you order.
How quality is checked
Every order is checked in three stages — before production, during production and before shipment — so problems are found early, not after the goods have left.
Stage 1 — Incoming material
Materials are checked when they arrive, before production starts. Only material that passes this first check goes into your sets.
Stage 2 — In production
Sets are checked while they are being made, so engraving, finish and assembly problems can be corrected during production.
Stage 3 — Before shipment
Finished sets are checked again before they are packed and shipped. Only sets that pass this final check are sent to you.
What is checked at each stage
The checks below cover the set itself, its accessories and the way it is packed for export.
- Tile count — every set is counted against your order specification, so no tiles are missing.
- Engraving clarity — tile faces and markings are checked so they are clear and easy to read.
- Jokers — jokers are checked against your order specification.
- Accessories — racks, pushers, dice, coins, wind indicators and other accessories in your order are checked and counted.
- Packaging fit — the set is checked inside its case or box, so it fits securely and is protected.
- Carton marks — cartons are marked clearly, so each carton can be identified and checked on arrival.
- Export protection — packing is checked for export and handling, so tiles, racks, pushers and accessories arrive ready for your customers.
If a problem is found
A problem found at any stage is fixed before shipment — it is not shipped and left for you to discover.
- Rework or replacement — the affected tiles, accessories or packing are reworked, or replaced where needed.
- Re-check before shipment — the reworked or replaced items are checked again before the order is packed and shipped.
- Resolution confirmed case by case — if a problem affects your order, the resolution is confirmed with you case by case. Please contact us via the RFQ page with your order details and photos, and we will confirm the next step.
Certifications
Certification documents are available on request for the specific tests or standards your business requires. We do not list any certification on this page, because the documents you need depend on your order and your market.
To ask about certification documents, please send an RFQ and tell us:
- Which test or standard you require, and which document you need.
- Which product and quantity the documents are for.
- Any deadline for the documents, so we can confirm what can be provided for your order.
We will confirm in your quotation what can be provided for your order.
Ready to ask about quality or certifications?
Send your requirements through the RFQ page, or take another look at the American Mahjong set first.